We want you to love every purchase from NOELIENNE.

If you are not completely satisfied, you may request a return within the applicable return period, subject to the conditions below and any rights you have under applicable consumer law.

Return Conditions

Returned products must:

• Be unworn
• Be unused
• Be unwashed
• Have all original tags attached
• Be returned in the original packaging where reasonably possible
• Show no signs of damage caused after delivery

Returns that do not meet these conditions may not qualify for a refund where permitted by law.

Non-Returnable Items

Certain products cannot be returned for hygiene or legal reasons where permitted by applicable law.

Refund Process

After receiving your return, we will inspect the item.

If approved, your refund will be processed to the original payment method.

The processing time depends on your payment provider.

Damaged or Incorrect Orders

If you receive a damaged, defective or incorrect item, please contact us promptly with:

• Your Order Number
• Photos of the Item
• A Description of the Issue

Our support team will work with you to resolve the issue as quickly as possible.

Exchanges

If exchanges are available, please contact our customer support team before returning your item.

Exchange requests are subject to stock availability.

Contact

For return enquiries, please contact:

Email: info@noelienne.com